At Creating Change Psychology, we understand that as mental health challenges become more complex, the boundaries between independence and the need for external support can sometimes become unclear. For young adults transitioning into adulthood, or adults who are struggling to manage due to setbacks it can be challenging at times to navigate the process of self-management and autonomy over their lives and therapeutic journey. During these crucial times, involvement by support people becomes a key element in helping individuals access the care they need and stay on track. It is essential to provide a comprehensive treatment approach by respecting the client’s autonomy, while recognising the supportive role that family, carers, or other important figures in the client’s life can provide.  

However, we also recognise that clarity around privacy, informed decision-making, and consent is vital to ensure ethical, effective, and professional care is provided. We remain committed to facilitating open, proactive communication with all parties involved, ensuring that the client’s best interests are always the focus, while maintaining respect for their legal rights and privacy throughout the care process. This collaborative approach is aimed at empowering the individual, respecting their voice, and supporting a holistic path to well-being. 

Under Australian legal principles and, specifically, the Mental Health Act 2007 (NSW) and the Australian Privacy Act 1988, individuals aged 18 and over are presumed to have the capacity to make independent decisions about their treatment and privacy.  

We respect this autonomy and work diligently to empower our clients to take charge of their mental health, while also ensuring that, if needed, parental or carer involvement can be incorporated through explicit consent or if a formal capacity assessment deems it necessary, in line with the NSW Guardianship Act 1987. 

At Creating Change, our approach is centered on supporting your loved ones as they build resilience and navigate the complexities of adulthood regardless of age. We provide a safe, structured environment that fosters independence and informed decision-making. We recognise that for many, these challenges may feel like stepping into uncharted territory, and we are here to offer guidance every step of the way.  

Should you have any questions or wish to discuss how best to support your loved one during this period of change, please do not hesitate to reach out. Your insight and collaboration are invaluable as we work together to ensure the best possible outcomes for your family. 

Rights and Responsibilities of an Adult Undergoing Psychological Treatment 

This document outlines the rights and responsibilities of adults (aged 18 and over) who undertake psychological treatment at Creating Change Psychology. Our approach is grounded in the principles of autonomy and informed consent as outlined in the Mental Health Act 2007 (NSW), which presumes that adults have the capacity to make independent decisions regarding their treatment. Accordingly, adult clients have the right to: 

  • Autonomy and Informed Consent: They may accept or decline treatment, and they have the right to be fully informed about their treatment options, methodologies, and any associated risks or benefits. 
  • Confidentiality: Their personal information and treatment details are kept strictly confidential, with disclosures made only under legally defined circumstances or with explicit consent. 
  • Access to Information: They have the right to access information about their treatment plans and progress, ensuring transparency and collaborative decision-making. 
  • Involvement of Others: While the client maintains primary decision-making authority, they may choose to involve family members or carers in their treatment. Such involvement occurs only with their explicit consent. 

In tandem with these rights, adult clients also assume certain responsibilities to support their own therapeutic process. These responsibilities include: 

  • Active Engagement: Clients are expected to actively participate in their treatment sessions, providing honest feedback and communicating their needs and concerns openly. 
  • Commitment to the Process: By attending scheduled sessions, and completing any recommended tasks or homework, clients contribute to their own progress. 
  • Seeking Additional Support: If clients encounter challenges in managing their treatment independently, they are responsible for notifying their therapist and considering the involvement of supportive others if needed. 
  • Adherence to Treatment Protocols: Following the guidelines and recommendations provided by their psychologist is essential for achieving optimal therapeutic outcomes. This includes actively managing their own appointments unless they have explicitly been deemed unable. 

We trust that this framework of rights and responsibilities clarifies the role of an adult client within the therapeutic setting. This document is intended to inform and guide those who support the client, ensuring that the client’s independence is respected while also highlighting the importance of active participation in their own care. 

Payment of Sessions 

If a private third party, such as a family member, friend or carer, is covering the cost of a client’s psychological treatment, it is essential that they provide approval for the treatment plan in advance.  

At Creating Change Psychology, we sincerely appreciate the trust you place in us to support your loved one’s journey toward growth and healing. Our commitment is to work collaboratively with the client to develop a personalised treatment plan that reflects the highest standards of evidence-based psychological care. 

Our approach is: 

  • Thorough and Effective – Every treatment plan is carefully designed to address the unique needs of the individual, ensuring a comprehensive and targeted approach. 
  • Regularly Evaluated – We consistently review and adjust treatment plans to ensure they remain relevant, effective, and responsive to the client’s progress. 
  • Empowering and Supportive – Our goal is to help your loved one lead a life that is rich and meaningful, where they feel calm, connected, and fully in control of their choices and wellbeing. 

We value open communication and collaboration with families while maintaining the client’s confidentiality and autonomy. Your support plays a vital role in their success, and together, we can help them achieve positive, lasting change. Thank you for trusting us with this important responsibility. 

Pre-approval ensures transparency in the financial arrangement while maintaining the client’s autonomy in their therapeutic journey. Prior to commencing treatment, the paying party will be required to review and sign a financial consent form, confirming their agreement to fund the sessions as outlined in the treatment plan.  

It is important to note that while they may be financially responsible, all therapeutic discussions, treatment decisions, and confidential client information remain solely within the client’s control unless the client provides explicit written consent for information to be shared. This process upholds ethical standards, respects client privacy, and allows the individual to engage in therapy with independence while ensuring financial clarity for all parties involved. 

Should you have any further questions about these provisions or the treatment process at Creating Change Psychology, please feel free to contact our office.